Policies & Copyrights

Order Processing:

Our normal office hours are Monday through Friday form 8:00 am to 5:00 pm Central time. Orders placed on the weekend and on holidays are processed on the next business day. We reserve the right to contact a customer for a better photo if in our judgment the photo submitted will not reproduce in a manner necessary to produce a quality product.

Terms & Conditions:

We reserve the right to refuse service and sales to anyone. Under these terms and conditions, you agree that you will NOT post, upload, place or transmit any of the following materials or photos:

Any material or photo depicting abusive, obscene, pornographic, defamatory, threatening, adult content, inappropriate or profane acts or photography. Any materials or photos that could cause offence or case any civic or criminal liability under applicable law. Any materials that could infringe upon the rights of anyone’s privacy, publicity, copyrights or other intellectual property rights without the express permission of the owner of these rights and the persons or their guardians where applicable.

In lay terms: Do not attempt to purchase products for personalization and upload a photo you do not own or have permission from the owner to use.

Any materials sent to us from an anonymous or false address; any materials that promote bigotry, racism, hatred, or harm against any individual or group, we are not responsible for and reserve the right to not process.

Treasuresfrombaby.com / ABN L.L.C. is not responsible for and does not review or comment on the content of photography uploaded/submitted by Treasuresfrombaby.com Customers. We reserve the right to in our discretion to;

0. delete, more or edit photography submitted that it, in its sole discretion deems abusive, defamatory, obscene, inappropriate, or in violation of copyright or trademark laws, or otherwise inappropriate.
0. take any other action that we deem necessary relating to use or misuse of the services we provide. Your submission/upload of a physical photograph or electronic sharing of your images constitutes permission for reprinting by the recipient. We will not be liable for the content of any submission and expressly disclaims all liability relating thereto.

Return Policy:

In the unlikely event of a problem, just call us within 15 days of receiving it for a Return Authorization Number. We are willing and eager to work with any customer who has a product concern. Please feel free to contact us through our contact us page, by phone or fax. We will respond as quickly as possible.  

Treasuresfrombaby.com has a 15 day return policy, from the date of delivery; on all products we sell that have manufacture defects. THIS DOES NOT ENCOMPASS THE QUALITY OF THE PHOTO. As stated on this site and in all of our sales and marketing materials, the better the quality of the photo the better the quality of the personalized product will be. Lighter backgrounds and having the main subject in the fore ground make better quality photos and therefore better quality products.  

• All returns must have a RMA number – please contact customer service to receive a Return Merchandise Authorization Number before shipping us the return.
• The customer must contact us within 15 days of receiving their order to receive an RMA number, before the 15 day return policy expires.
• No refunds can be given if the original contents are not present, and/or the customer has not been issued an RMA number. In such cases all merchandise and materials will be shipped back to the customer at their expense.
• Customers with a valid RMA number agree to ship merchandise back to us within ten days of receiving their RMA number.
• Customers are responsible for all return order shipping. COD shipments can NOT be accepted at our facility.  

You will receive either a new product or a full refund of the purchase price for all manufacture defective merchandise that is returned within the terms stated. All other merchandise returned is subject to a $30.00 return fee to off set credit card charges. Initial shipping charges are not refundable on any returned merchandise.

Our guarantee covers a remake of the same product, or a refund and obviously will not cover items where you have misspelled a word or sent in the wrong picture or decided later you wanted a different product. Final determination is at our discretion.

Sorry, due to the personalized nature of this product no substitutions or cancellations are possible.

Copyright Notice:

Treasuresfrombaby.com is committed to protecting photographers’ copyrights and copyright law, we further expect our customers and users of our services to do the same. Each image/photograph, submitted/uploaded by a customer or user of our service is required by US Law to own the right to, or to obtain permission to, use any image/photograph before the image/photograph is submitted/uploaded or a personalized gift is created.

UNDER NO CIRCUMSTANCES SHALL TREASURESFROMBABY.COM OR ABN L.L.C.  BE LIABLE OR RESPONSIBLE FOR GETTING THESE RIGHTS OR PERMISSIONS.

Terms of Use:

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data, or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) in a manner not in accordance with their intended use.